Shipping policy

Last updated: September 4, 2026

This Shipping Policy explains how Webecom Trends processes and ships orders. We specialize in trending products sourced and fulfilled primarily through Shopify Collective partner merchants.

Where we ship

We currently ship to addresses in the United States. We do not ship to P.O. boxes or APO/FPO addresses unless a specific product listing says otherwise. If a Collective partner cannot fulfill to your location, we will contact you with options.

Processing time

  • Most orders are processed within 1–3 business days after payment clears (weekends and US holidays excluded).
  • Because Collective partners fulfill from their own warehouses, processing time can vary by product and supplier inventory.
  • You will receive an email confirmation when your order is placed and another when a tracking number is available.

Shipping methods & rates

Available rates are shown at checkout and may include options such as Standard and Express. Rates can change based on cart contents, destination, and carrier costs. Some Collective products may display partner-specific shipping estimates on the product page — those estimates take priority when shown.

Delivery estimates

  • Standard: typically 3–8 business days after shipment within the contiguous US.
  • Express: typically 1–3 business days after shipment where available.
  • Alaska, Hawaii, and US territories may take longer and may not support every rate.

Estimates are not guarantees. Carrier delays, weather, peak seasons, and supplier backlog can extend delivery times.

Order tracking

When your package ships, we (or the Collective partner) send tracking by email. Tracking may take 24–48 hours to activate after the label is created.

Multiple shipments

Orders with items from more than one Collective partner may ship in separate packages, each with its own tracking number and timeline. You are only charged the shipping shown at checkout unless otherwise stated.

Lost, stolen, or delayed packages

If tracking shows no movement for an extended period, or the carrier marks a package delivered but you did not receive it, contact us at josenaranjo.dev@gmail.com within 7 days. We will open a carrier/partner investigation. Outcomes may include replacement, refund, or other resolution based on investigation results.

Incorrect address

You are responsible for providing a complete, accurate shipping address. If a package is returned due to an incorrect address, we may charge re-shipment fees or refund the product price minus original shipping, at our discretion.

Customs / duties

For US domestic orders, customs duties do not normally apply. If an item originates internationally through a partner and duties are assessed, responsibility will be disclosed at checkout or on the product page when known.

Questions

Email josenaranjo.dev@gmail.com — Webecom Trends, 4241 51st Street, San Diego, CA 92115, United States.

Operational template only; not legal advice. We may update this policy at any time.